Lee Roberts

Business IT Support Manager

I am a professional Network Engineer, Systems Administrator and Web Designer creating modern and responsive designs for Web and Mobile.

I graduated from Lancaster University with a BSc Degree in Network Engineering, Security and Systems Administration

Let us work together. Thank you.

Let's Begin

My Work

IT Support


I have excellent knowledge of Microsoft products, multiple operating systems, platforms and office suite software. I possess key skills with Cisco equipment and IOS configurations with routers, switches and end devices. I have a keen interest and extensive knowledge of virtual network infrastructure using Hyper V, Citrix and VMware ESXi platforms.

I have good understanding of Linux, Active Directory, Microsoft Exchange, monitoring, security packages and VoIP.

I try to work to a high standards, while proactively focusing on customer satisfaction to deliver solutions, services and system specific conditions in which to excel in performance, communications  and delivery.

 

I consider myself to work well as a team member, communicating and collaborating ideas, with an eye for detail, I can help drive projects and workloads to meet demands in multifunctional environments.

My core values amount to trustworthiness, strategic, courteous, openness and positivity, with a balance on professionalism, fun, excellence, reliability, and diversity.

I want to make a difference with enthusiasm determination, tolerance, fairness, and assertiveness.

I strive to become a role model that others can depend upon to provide a better outlook on life, work and personal wellbeing.

 

 

Web Design


I design, host and provide Domain Name Solutions for a number of websites. My site designs are dynamic and mobile responsive. Take a look at some of my work at the following web sites:

 

The Briardene Hotel

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The Briardene Hotel My good friend Deano is a 2 Star Michelin trained chef and runs the hotel with his wife Tracey.

 

 

KJ Wood Entertainer

splash

KJ Wood Singer Blackpool based singer that supports the Macmillan Cancer Care Charity.

 

Airgamez Events

airgamez

Airgamez.com Annual Base Jumping Event in Blackpool.

 

Nova Apartments

nova

Nova Apartments Accomodation Website with online booking.

International DJ


I no longer work as a DJ as I hung up my headphones to persue a career in Information technology.

With over 20 years' experience in the entertainment industry, providing entertainment packages to a wide range of companies, including Cruise Ships, Hotels and Corporate Venues. I specialised in Video Disco Services and Corporate Entertainment.

My experience in the entertainment industry has helped me develop skills that I have transferred into my current career, communicating and presenting information to a wide range of audiences, from the classroom to the boardroom.

Past Employment Includes

My Portfolio

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ukwebnet.com

My web design and hosting site.

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Airgamez

Annual Base Jumping Event in Blackpool.

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Airgamez

Annual Base Jumping Event in Blackpool.

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Web Design

ukwebnet.com

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Nova Appartments Blackpool

Accomodation website in Blackpool. Website designed and hosted at ukwebnet.com

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My Home Office

My home office incuding 2 x HP Proliant Servers providing multiple virtual environments (VMware, Citrix and HyperV).

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Splashreel.com

Website hosted and currently under development by ukwebnet.com.

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The Work Continues

I keep pushing forward to explore new opportunities and learn new skills.

My Profile

Name Lee Roberts

Birthday 12th September, 1970

Address Burbage, Leicestershire.

Phone 07528 249831

Email lee120970@hotmail.com

Website geton.myvnc.com

Current CV Download here

Cover Letter Download here

PP Show Download here

Past Experience

 

 

My Skills

I currently work for ITCS Ltd based in Rugby as a Business IT Support Manager. I manage a small team at the Rugby branch of ITCS, supporting our head office in Bridgend, Wales. ITCS provide Managed Services, Telecoms, IT Support, Web Design, Marketing, Data & Voice Networking, plus many other services. My role involves supporting the help desk, visiting client sites for migration, installation, support and training. We have a focus on gaining local IT support contracts and pushing forward with the ITCS brand into the Midlands and beyond.

My recent employment history includes my position at Node4 as a Service Desk Engineer. Daily duties within this role include 1st/2nd Line Support for multiple data centres across the country. This role includes providing remote and on-site support for hardware, software, cloud applications, network infrastructure and monitoring tools.

Before joining Node4, I worked for the Nettitude Group as a Cyber Security Analyst. Daily duties within this role include security investigations, monitoring & triage via SIEM, IDS/IPS, Security Operations Centre case management and communications with internal and external clients. This role has improved my knowledge and experience with infrastructure security over multiple environments. Together with my partner, who is a Hotel Manager, we relocated from Blackpool to Burbage, Leicestershire in 2015.

Before joining Nettitude, I worked for NetDec IT Solutions in Preston as an IT Support Technician. Daily duties included supporting various systems including PC's, servers, VoIP phone systems, active directory, Microsoft Exchange, multiple operating systems, virtualization and network infrastructure.

I also held a position of Infrastructure Manager at Online-Comms Ltd, a short term contract from July 2013 to September 2013. This role included managing a small team of technicians to relocate a complete network infrastructure for the company. Designing the network, auditing, planning the network implementation, installing network equipment, cabling, installing end devices, implementing security policies and configuration of all elements within the network infrastructure were included within the role.

Determination 100%

Prepared For Change 90%

Progression 80%

This is me

Business IT Support Manager

I consider myself to be honest, hardworking and work well on my own initiative and as a team member. I am 47 years old and I feel that my life experience, together with my knowledge and qualifications to date, provide me with the relevant attributes to fulfil a number of roles within the IT industry.

I also have training/teaching experience and qualifications, providing me with the skills to present information to a wide range of audiences, communicating via multiple platforms. I possess the skills to create and maintain training workbooks and manuals, PowerPoint presentations and Video Tutorials.

With my past experience, I feel that I have the necessary attributes to deliver a wide range of services, roll-out new deployments and communicate between multiple departments. With my acquired skills, together with a proactive attitude, I feel that I can work to tight deadlines, identify service risks, provide support and communication to projects, migrations and new opportunities.

Copyright © 2017 Lee Roberts. | Design: Lee Roberts